APPLICATION OF GROUP THEORIES TO PRACTICE COMMON AREAS OF
AGREEMENT IN COUNSELLING APPROACHES
PROS AND CONS OF
UNCONDITIONAL POSITIVE REGARD
The term ‘unconditional positive regard’ (UPR) was coined by
Carl Rogers
and equates with a deep acceptance of the client. Sometimes
it is referred to as
warmth, non-judgementalism and prizing. It is asserted that
no effective counselling can take place without such acceptance, since a
counsellor who overtly or covertly transmits their judgement or rejection is
reinforcing exactly those negative experiences that others, such as parents,
have been responsible for; and no successful counselling is likely to happen in
a non-accepting relationship. The ‘U’ in the UPR connotes an ability to rise
above typical social values and prejudices but it is often said that one does
not have to approve of all a client’s actions and attitudes – rather UPR means
that you positively accept him as a person, perhaps sometimes bracketing off
his more offensive features or understanding
them as part of his best efforts to survive within difficult
conditions. Sometimes
it is said that UPR resembles the highest Christian form of
love or agape
(a pure concern for others, not based on any moral
evaluation). As many religious adherents know, such love and also forgiveness
can be extremely powerful, particularly for those who have known very little
love or decency in their lives.
When asked at interview whether they have any difficulties
with any individuals or groups of people, most candidates for training say
something like this: ‘No, I get on with everyone, I accept all kinds of people,
I have worked in many multicultural settings’. UPR is thus conflated with a
‘politically correct’ attitude of celebrating diversity, having no conscious
prejudices and actively striving to reduce or eliminate any residual ones. It
can be too easily taken for granted from the outset that applicants for
counselling training do not suffer from judgementalism and do not need much
work on fostering UPR. Rigorous person-centred counsellors will insist that UPR
is not a superficial attribute, does not come automatically or easily and
requires disciplined personal development work.
The clearest area in which trainees will declare some
difficulties is paedophilia. ‘I could not work with paedophiles’ is quite a
common admission. This may be followed closely by rapists and hardcore racists.
Paedophilia is often seen as beyond the pale, as impossible to understand or
even to try to understand or forgive, as if such an attempt almost condones the
paedophilia or lessens its seriousness. Then there is the attempt to suggest
that one could accept the person of the paedophile but not his actions.
Fundamentally, the paedophile like everyone else is ‘good’ but has met some
challenging life circumstances that have set him on the wrong path. If he
experiences UPR, combined with persistent empathy, then in theory he should be
able to confront his own actions, accept his own ‘pre-paedophilic’ self, forgive
himself and cease his paedophilia. But paedophilia, like drug addiction, is a
hardened condition, frequently with a poor prognosis for positive change. Many
trainees and practitioners instinctively know this and will thus avoid such
work, and perhaps also feel that they might be contaminated by working with
paedophiles. UPR in these circumstances may seem impossible. But others, with a
strong faith in human beings, will believe that even the paedophile deserves
profound human consideration, or deserves the effort to be contacted at a
relational depth. Some counsellors might try to distinguish between paedophiles
(or rapists) who are motivated and unmotivated for change.
Some people are more likeable than others, whatever their
‘failings’ or negative attitudes. Some counsellors are themselves not naturally
very warm or forgiving, or may have idiosyncratic resistances and reactions to
others’ foibles. It seems likely that those with a natural openness will find
UPR much easier. But it doesn’t necessarily follow that openness is always
accompanied by an ability for active empathy, or technical creativity or
imaginative therapeutic work. It’s possible that a highly conscientious and
intelligent counsellor may have to work hard at certain aspects of UPR if, say,
he comes from a family or culture in which he learned to be judgemental. UPR
may be of a bland kind
Congruence can also seem to be at odds with UPR. At one
level I accept, or
strive to fully accept, my client. But at another I may have
feelings that I cannot deny I have, of anger or irritation, unease or rejection
towards my client.
I have to decide whether, and when and how, to voice these
feelings. Radical honesty as a human being, or a pressure for congruence within
therapy, sometimes compels us to tell the other person that we object to their
attitude, their language, views, poor hygiene or whatever. We may strive to
‘say it nicely’ but sometimes it will be experienced as rejecting or
conditional. We may be able to work through such difficult moments successfully
and sometimes they can even strengthen the therapeutic bond. Sometimes however
they will not. It looks likely that there are shades of UPR, including the
somewhat false variety (the superficial ‘portrayal’ of UPR) at one end of a
spectrum and a profound, perhaps spiritual quality of tender UPR at the other.
There may be moments when the client might benefit from some straight talking
about his or her obnoxious or self-defeating behaviour, when we ought to put
aside any pretence of UPR (for example, ‘It makes me shudder when you talk
about your wife in that hateful and dismissive way’). Psychoanalysts might
object that too strong or obvious an experience for the client of UPR might
distort her unconscious feelings or their expression, just as some CBT writers
have cautioned that too warm an acceptant style could encourage a client to be
dependent on the counsellor and increase irrational beliefs about the need for
others’ love. Others might argue that although professional courtesy is a sine qua
non of counselling practice, there is no particular onus on practitioners to
feel or convey anything as grand or idealistic as UPR. Pragmatically, we might
say that a high level of aspirational acceptance is necessary but this must be
balanced by honesty, realism and therapeutic constraints.
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